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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paul Householder

Paul Householder

November 22, 2024

5  out of  5
rating by Paul Householder
"From the moment I contacted Devon about switching insurance companies, it was super easy and she saved us real money on our homeowners and cars. Devon Velez is the bomb!"
We responded:
"Paul thank you for the glowing review! Devon is an asset to our agency and we are happy to hear you were able to save by bundling your auto and home. "
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Benjamin Hankinson (Bleeding Raindrops)

November 4, 2024

5  out of  5
rating by Benjamin Hankinson (Bleeding Raindrops)
"Josh's team is the best. They've helped me get the coverage I needed in multiple accidents, even when corporate dropped the ball. They are always eager to get any questions answered and they work with me right where I'm at. My wife won't let me sign up with anyone else."
We responded:
"Ben, thank you for the awesome review! Sounds like you found a keeper in Sarah! Claims can be stressful and our local experience can help reduce the hassle. Thank you for trusting us as your partner for auto insurance. "
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Mia

October 23, 2024

5  out of  5
rating by Mia
"An agent that cares about customers and provides professional and excellent service. The efficient staff is outstanding and friendly. Highly recommended for all insurance needs!"
We responded:
"Mia! Thank you for the wonderful review. We absolutely care about our customers and strive to be a valuable partner here to help with your insurance needs. "
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Nancy Wilson

October 17, 2024

5  out of  5
rating by Nancy Wilson
"Devon was thorough in explaining the policies, friendly, timely and thorough!"
We responded:
"Nancy, thank you for the ***** review. Devon is a great asset to the team. "
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Bill Connor

September 3, 2024

5  out of  5
rating by Bill Connor
"If I talked to Debbie, and she is one of the best people I've ever talking to. She's honest she is open she's very kind and passionate in the way she describes everything. She has a very good sense of humor, and if I could say anything I would say about giving her a raise. For all the people I've ever talked to she is one of the best"
We responded:
"Bill I am happy to hear Devon was able to help you with your auto and renters insurance. She is definitely an asset to our agency. "
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Robin Bomgardner

August 2, 2024

5  out of  5
rating by Robin Bomgardner
"Josh was very helpful in getting my Homeowner's Policy updated."
We responded:
"Robin, I am happy we were able to update your home and auto insurance. "
Profile photo of Jacqueline S. Bowser

Jacqueline S. Bowser

July 30, 2024

5  out of  5
rating by Jacqueline S. Bowser
"I've been with this same State Farm office since mid to late 70's. I have always felt good with the updates and suggestions from everyone over the years. Why go anywhere else when your treated like family/friend. Reductions when I didn't expect them and always fair and compatible to others, best of all quick responses and assistance when needed."
We responded:
"Jacqueline we always love catching up! It is families like yours that make State Farm what it is today. Thank you for your 50 years of trust!"
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A M

July 24, 2024

5  out of  5
rating by A M
"I've had my policy with State Farm a little over two years now and I'd like to take a moment to thank Steven for his wonderful service. He has continuously gone above and beyond for us. I have spoken to several agents over the phone and although they have always been very kind I usually felt by the end of the conversation I had even more questions and concerns about my policy. Honestly with all the confusion within the last few months we started thinking to look elsewhere with our insurance needs. However, Steven contacted me after I sent him an email about my distress and he contacted me immediately. He went above my expectations and drafted us up a very throughout and easy to understand breakdown of everything with our policies. He always laughs and carries on during our conversation. He is professional yet I feel very understanding and never made any inquiry we had seem beneath him. He has always followed up with us to make sure we were happy with our policy. He did extensive research and digging through other agents outside his facility to make sure we had all the information we were seeking. It's been a pleasure to work with him. He's a true asset to State Farm. Steven thank you so much!"
We responded:
"Our New Cumberland office strives to personal your auto and home coverage based off your individual needs. Happy to hear Steven was able to assist!"
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Paul Geesaman

July 21, 2024

5  out of  5
rating by Paul Geesaman
"Great people friendly, will work with you to save money on your insurance. No pressure to get you to buy more insurance if you don't want it. Thanks Josh great job 👍"
We responded:
"Paul thank you for the awesome review! We strive to help each family find the insurance that is best for them. 🤜🤛"
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Daina Thompson

July 12, 2024

5  out of  5
rating by Daina Thompson
"Jessica’s customer service was Exceptional! Friendly, knowledgable, made process of switching auto & homeowners plans quick & easy … most importantly huge savings with State Farm vs prior insurance (been mbr for 20+ yrs). Basically cut my premium in half even with a new teen driver. So grateful I contacted Jessica!! Can’t Thank you enough ."
We responded:
"Daina thank you for the review. Jessica is great at helping our new families personalize their coverage. And teen drivers are our specialty!"
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Brit

June 21, 2024

5  out of  5
rating by Brit
"Made the switch to this office a few years ago and so thankful that I did. I’m currently navigating the claims process due to damage to my home. Steve has been fabulous to work with from the start. Top-notch, personal service and follow-up each step of the way! Steve and the team here go above and beyond to ensure their customers are informed and taken care of."
We responded:
"How stressful - it seems like the weather is becoming more intense as the summer presses on. Glad to hear we were able to assist with your homeowners claim. In our view how we handle a claim is the most important part of our job."
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Mary Smith

May 22, 2024

5  out of  5
rating by Mary Smith
"This office of State Farm has always been helpful, friendly and willing to make us feel comfortable going through our insurance issues. I recently had an accident that totaled my car, Steven from this office was there to let me know it was totaled and what would be happening. Once I bought a new car Steven and Annette were so helpful and pleasant in getting the new car on our policy. It's nice to deal with an agency who shows they really care and not just make it a motto."
We responded:
"Mary thank you for the wonderful review. We understand the stress that comes with an auto accident and our goal is to make your experience hassle free. That is why Steven is our claims guru. He’s here to personally assist when you need it most. "
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Jennifer

May 17, 2024

4  out of  5
rating by Jennifer
"Update: The morning after posting this, before I had a chance to do anything, Josh called. He let me vent my frustrations, which ended up being a fruitful discussion. He took the initiative to appeal the claim denial. While not a complete win, my parents will be getting a little less than half of what they spent on repairs back. This is much more than the $0 they were offered previously. My initial 1 star review has been updated, based on Josh's actions alone. I'd still advise looking elsewhere for coverage. After decades of claim free coverage with State Farm, my parents filed a claim for damage to their roof caused by wind. They called State Farm, and were told to contact a roofer. This was on 04/09. My parents contacted a roofer, and he put a temporary covering on the roof for the night. Our area had more strong storms and rain events in the immediate forecast. If the roof had been left in disrepair, much more damage would have occurred. My parents paid to have the roof repaired. Nobody bothered to come out and do an inspection. Now, their claim is being denied because of State Farm's own failure to act. The office was notified on 04/09. Someone FINALLY came to look at the roof on 05/10. The claim was denied because nobody came to assess the damage. The claim would have been denied if reasonable attempts to prevent more damage were not made. We will be filing an appeal. If that fails, we will be filing a complaint with the State. Don't do business with State Farm."
We responded:
"Jennifer, I appreciate you amending from a 1* review to 4*. After speaking with you about the claim it was clear to me that there was a misunderstanding. As your parents agent, it is my responsibility to escalate and resolve. I am happy about the outcome. I also took the opportunity to review with my team that when there is a roof claim, it is essential that State Farm inspects the loss prior to the repair. It is even more important that my team makes sure everyone understands the process. I completely understand why your parents moved forward with the repairs, who wants to wait around for an insurance company when more weather was coming. My office needed to do a better job at explaining the 'next steps' and, if we encounter a delay, we need to be better at finding a solution. I very much appreciate your parents and thank you for bringing it to my attention. Josh "
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F Wike

May 16, 2024

5  out of  5
rating by F Wike
"Excellent expedited response to an accident. That was not my fault."
We responded:
"We pride ourselves on helping our families. Steven is our in-house claims specialist who can help navigate the joys of auto insurance claims. "
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Chris Harvey

May 10, 2024

5  out of  5
rating by Chris Harvey
"Best Agent and team in Central PA. Always there when something pops up and does not try and upsell you on anything."
We responded:
"Chris I appreciate your awesome review. We pride ourselves on being responsive. I have increased my staff over the years to prevent delays in old fashioned customer service. Whether it's auto, home, or life insurance, we are here to help. "
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Carolyn Witt

April 27, 2024

5  out of  5
rating by Carolyn Witt
"The State Farm team at this location is always so friendly, helpful, and knowledgeable. I know I can always call to ask questions and that someone from the team will be able to guide me in the right direction. Highly recommend them for car insurance, renter’s insurance, or any other insurance needs!"
We responded:
"Thank you for the awesome review Carolyn. We strive to put ourselves in your shoes and help you determine what is best for you. "
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Tiffany Marie

March 21, 2024

5  out of  5
rating by Tiffany Marie
"Amazing service and beautiful office setting!!👏 I love how Jessica helped and explained everything to me! It's great to know that I truly am in good hands!!!!"
We responded:
"Jessica has a lot of experience with auto, home, and life insurance. Thank you for the 5 star review"
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Damien Plotts

February 12, 2024

5  out of  5
rating by Damien Plotts
"Jessica was so personable and thorough. I would recommend this agency for all your insurance needs. Thank you for the great rates and service"
We responded:
"Damien thank you for the great review. Jessica has over 5 years experience and is an asset to our team."
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Jen B

February 5, 2024

5  out of  5
rating by Jen B
"Very friendly staff, always there to answer any questions or concerns you have about your policy, very welcoming, I came into the office for an appointment, Annette answered all of our questions we had about the policy. If you are looking for Insurance, whether It is Life, Car, home, all of the staff there care about you and what your looking for. they will give you a quote at a decent rate, adjust it to your needs, I would highly recommend this place to anyone. They answer all of your questions, they are always there when you need them. They treat you like family."
We responded:
"Jen, thank you for the wonderful review. We strive to provide a comprehensive insurance plan for each family :)"
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Mike Dymkowski

January 31, 2024

5  out of  5
rating by Mike Dymkowski
"Recently transferred to Zuvich agency from a retiring agent. Smooth and seamless transition experience. Very satisfied with friendly and professional staff. State Farm customer here for 46 years."
We responded:
"46 years and counting! Mike it is families like yourself that have made State Farm #1 year after year"
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Mia Semuta

January 18, 2024

5  out of  5
rating by Mia Semuta
"So delighted with the Joshua Zuvich State Farm Agency! Steven Golle has been especially expedient and helpful. I have both personal and business policies with them and they are always Johnny-on-the-spot when I have a question or need paperwork. I chose State Farm for their anti-discrimination with regard to dog breed and have been double blessed with a helpful and personable office staff. Picture of my pups because they are just as great as this SF office!"
We responded:
"Mia we love supporting our local small business owners! Happy to hear Steven was helpful, he is an asset to our team!"
Profile photo of Aaliyah Jackson Pérez

Aaliyah Jackson Pérez

January 15, 2024

5  out of  5
rating by Aaliyah Jackson Pérez
"Y’all, I have had State Farm with this office for the last few years and I just want to say they truly are the best State Farm office out there. I have never met a team that worked more cohesively and truly for me. I may not have always been the best client but they were definitely patient, understanding, and communicative. I had State Farm from a young driver to an adult and never felt more protected and stood by from any other insurance providers. They truly are there like a good neighbor. Honestly, like a great neighbor. If you’re in the market for insurance, you have GOT to go with Joshua’s office!!!"
We responded:
"Aaliyah, thank you for such an awesome review. We strive to treat everyone like extended family and value your trust in us. You are not just a number at my agency."
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Lauren Campbell

January 4, 2024

5  out of  5
rating by Lauren Campbell
"Josh has been extremely helpful when it came to insurance with buying our home, new cars, and making sure we got the best deal on insurance once we got married."
We responded:
"Lauren buying a house and starting a family can be overwhelming and we have the experience to help you make the decisions that are best for your family. Thank you for the 5 star rating!"
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William Nasuti

January 4, 2024

5  out of  5
rating by William Nasuti
"Very responsive to our needs"
We responded:
"Bill thank you for the 5 star review! We pride ourselves on old fashioned customer service."
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Laura Kiner

December 24, 2023

5  out of  5
rating by Laura Kiner
"Really great customer service is RARE these days and this agency manages to impress! Jessica must've sent me 9 quotes with different things adjusted to compare costs before I settled on one! Happy to say I have switched to State Farm at a considerable savings!"
We responded:
"Laura welcome to State Farm! With over 6 years of experience Jessica has the knowledge to help you customize a plan that is right for you. "